VAT Relief

A guide to VAT relief

Most of the products on this site are designed specifically for the relief of chronic illness or disability and may be purchased by those eligible, without paying VAT. The products that are eligible for VAT free status are clearly marked. Postage is not eligible for VAT relief.

You can qualify for VAT relief if you are chronically sick or disabled and are purchasing goods for personal and or domestic use which are relevant to your disability. To claim VAT relief, you must complete the declaration on checkout.

If you are in any doubt as to your status, please check with your local Customs and Excise VAT office who will be able to confirm your eligibility or click here to see an information page on the HMRC website.


In many circumstances, charities in the UK do not have to pay VAT.

If you are buying on behalf of a registered charity and want to claim tax relief, please state this as you check out of the website. For more information, please visit the official website of the HMRC:

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